Transcription and Speaker Identification

Transcription Process

Reveal’s transcription service processes interviews quickly and accurately. For most languages, transcription is completed in seconds, with a one-hour English interview typically taking about 30 seconds to transcribe.

Supported Languages

Reveal supports 80 languages. 18 of these languages are best performing in terms of quality and speed. These are:

English - Australian
English - British
English - US
Chinese
Dutch
Finnish
French
German
Hindi
Italian
Japanese
Korean
Polish
Portuguese
Russian
Spanish
Turkish
Vietnamese

Another 62 languages are available. These are:

Afrikaans
Albanian
Amharic
Arabic
Armenian
Assamese
Azerbaijani
Basque
Bengali
Bosnian
Bulgarian
Burmese
Catalan
Croatian
Czech
Danish
Estonian
Filipino
Galician
Georgian
Greek
Gujarati
Hebrew
Hungarian
Icelandic
Indonesian
Irish
Javanese
Kannada
Kazakh
Khmer
Lao
Latvian
Lithuanian
Macedonian
Malay
Malayalam
Maltese
Marathi
Mongolian
Nepali
Norwegian Bokmål
Odia
Pashto
Persian
Punjabi
Romanian
Serbian
Sinhala
Slovak
Slovenian
Somali
Swahili
Swedish
Tamil
Telugu
Thai
Ukrainian
Urdu
Uzbek
Welsh
Zulu

Identifying Speakers

Once transcription is complete, an Identify Speakers button will appear next to your interview card, both in the listing view and inside the study. Clicking this button opens a panel displaying:

The full transcript
A list of detected speakers

Each speaker will have a Mark as Participant checkbox. This step is crucial as it tells Reveal which voices belong to participants and which belong to moderators. Marking participants correctly ensures that Reveal prioritizes participant responses while using moderator speech as context, leading to more precise analysis.

Reviewing Uploaded Transcripts

If you upload a transcript instead of a recording, click the Review Transcript link to:

Verify transcript accuracy
Adjust speaker names if necessary
Preview how Reveal interprets the transcript before finalizing the import

Supporting Various Transcript Formats

Transcripts come in multiple formats, and Reveal is designed to support a wide range of them. The review step ensures proper interpretation of transcripts, regardless of formatting differences between platforms.

By following these steps, you can maximize transcription accuracy and ensure your interviews are processed effectively within Reveal.