In the era of data privacy and compliance, ensuring the protection of personal information is crucial. This is especially important when dealing with sensitive data captured during qualitative research interviews. Reveal, an advanced AI tool, addresses this need by providing automated transcription services with robust personal identifiable information (PII) redaction features. This ensures that sensitive data is securely handled, maintaining privacy throughout the research process.
What is Reveal?
Reveal is an AI-powered tool designed to streamline the process of synthesizing qualitative research by auto-transcribing interview recordings. This innovation not only saves time but also enhances accuracy in capturing spoken words. One of the standout features of Reveal is its ability to automatically redact PII during the transcription process.
Why Redact PII?
In qualitative research, interviews often contain sensitive personal information. Redacting PII is essential to protect the privacy of individuals and to comply with various data protection regulations such as GDPR, CCPA, and HIPAA. PII includes any information that can be used to identify an individual, either directly or indirectly. Reveal's redaction feature ensures that such information is not exposed in the final transcripts, safeguarding participants' privacy.
How Reveal Redacts PII
Reveal's AI-driven transcription service incorporates a sophisticated PII redaction system. Here’s a breakdown of the types of PII that Reveal can automatically redact:
| Field | Description | Example |
|---|---|---|
account_number
|
Customer account or membership identification number | Policy No. 10042992; Member ID: HZ-5235-001 |
banking_information
|
Banking information, including account and routing numbers | |
blood_type
|
Blood type | O-, AB positive |
credit_card_cvv
|
Credit card verification code | CVV: 080 |
credit_card_expiration
|
Expiration date of a credit card | |
credit_card_number
|
Credit card number | |
date
|
Specific calendar date | December 18 |
date_of_birth
|
Date of birth | Date of Birth: March 7,1961 |
drivers_license
|
Driver's license number. | DL# 356933-540 |
drug
|
Medications, vitamins, or supplements | Advil, Acetaminophen, Panadol |
email_address
|
Email address | support@doreveal.com |
event
|
Name of an event or holiday | Olympics, Yom Kippur |
gender_sexuality
|
Terms indicating gender identity or sexual orientation, including slang terms | female; bisexual; trans |
healthcare_number
|
Healthcare numbers and health plan beneficiary numbers | Policy No.: 5584-486-674-YM |
injury
|
Bodily injury | I broke my arm, I have a sprained wrist |
ip_address
|
Internet IP address, including IPv4 and IPv6 formats | 192.168.0.1 |
language
|
Name of a natural language | Spanish, French |
location
|
Any Location reference including mailing address, postal code, city, state, province, country, or coordinates. | Lake Victoria, 145 Windsor St., 90210 |
medical_condition
|
Name of a medical condition, disease, syndrome, deficit, or disorder | chronic fatigue syndrome, arrhythmia, depression |
medical_process
|
Medical process, including treatments, procedures, and tests | heart surgery, CT scan |
money_amount
|
Name and/or amount of currency | 15 pesos, $94.50 |
nationality
|
Terms indicating nationality, ethnicity, or race | American, Asian, Caucasian |
number_sequence
|
Numerical PII (including alphanumeric strings) that doesn't fall under other categories | |
occupation
|
Job title or profession | professor, actors, engineer, CPA |
organization
|
Name of an organization | CNN, McDonalds, University of Alaska, Northwest General Hospital |
passport_number
|
Passport numbers, issued by any country | PA4568332; NU3C6L86S12 |
password
|
Account passwords, PINs, access keys, or verification answers | 27%alfalfa, temp1234, My mother's maiden name is Smith |
person_age
|
Number associated with an age | 27, 75 |
person_name
|
Name of a person | Bob, Doug Jones, Dr. Kay Martinez, MD |
phone_number
|
Telephone or fax number | |
political_affiliation
|
Terms referring to a political party, movement, or ideology | Republican, Liberal |
religion
|
Terms indicating religious affiliation | Hindu, Catholic |
url
|
Internet addresses | https://www.doreveal.com/ |
us_social_security_number
|
Social Security Number or equivalent | |
username
|
Usernames, login names, or handles | @AssemblyAI |
vehicle_id
|
Vehicle identification numbers (VINs), vehicle serial numbers, and license plate numbers | 5FNRL38918B111818; BIF7547 |
The Impact on Research
By utilizing Reveal's redaction capabilities, researchers can confidently handle and analyze interview data without the risk of exposing sensitive information. This not only ensures compliance with privacy regulations but also builds trust with participants, knowing their information is protected.
Conclusion
Reveal's AI-powered transcription service, combined with its sophisticated PII redaction features, sets a new standard in handling qualitative research data. By automatically identifying and redacting sensitive information, Reveal empowers researchers to focus on the insights and outcomes of their work, secure in the knowledge that participant privacy is upheld.