Book a Demo

Reveal delivers higher quality insights.

We ran the same research through Reveal and other popular tools. Then, we asked ChatGPT to compare the outputs-without knowing which tool produced which result. It was a blind taste test for qualitative research and Reveal naturally came out on top.

Core grid for analysis

Background

Study about COVID-19

This research was conducted to understand how healthcare workers experienced and responded to the dynamic nature of the COVID-19 pandemic. The study focused on exploring topics such as evolving workplace protocols (including PPE usage), emotional and psychological impacts, communication issues, and the influence of misinformation and structural shortcomings. Data was gathered from a diverse group of healthcare professionals, offering insights into both frontline experiences and broader organizational responses.

You can access the transcript files here. We welcome you conduct your own assessment.

Comparing Different Products

  • We uploaded transcripts from the same set of interviews into Reveal and two other comparable products. Then, we posed the same research questions to each platform (outlined below) to evaluate how effectively they generated insights.

AI-Generated Synthesis by Each Product

Research Question:

How Did the Pandemic Affect Mental Health Across Different Groups?

Below are the observations generated by each product in response to this question:

10 Observations by Reveal

  • Emotional toll on paramedics during pandemic

    The participant describes the emotional toll of the pandemic on work and home life, highlighting demoralization, new caregiving responsibilities, and social isolation. She discusses using the clinical aspects of her job as a coping mechanism and emphasizes the importance of mutual support in her relationship, contrasting her experience with others who faced relationship breakdowns.

  • COVID-19 as a collective societal challenge

    The participant reflects on her perception of COVID-19 before the first wave, critiquing ableist assumptions and highlighting widespread vulnerability due to health and lifestyle factors. She emphasizes that the pandemic is not an individual risk issue but a collective societal challenge, requiring a fundamental reassessment by everyone. She rejects viewing COVID-19 solely through clinical, epidemiological, or political lenses, stressing the interconnectedness of individual and contextual factors.

  • Barriers to collective action during pandemic

    The participant discusses why others may not share her perception of COVID-19 as a collective issue. She attributes this to unwillingness, self-centeredness, and fear. She connects societal responses to broader political phenomena, such as the rise of reactionary movements and failures of collective action. She critiques the idea that individual actions can aggregate into an effective response, highlighting structural and systemic barriers.

  • Impact of individualistic strategies on mental health

    The participant explains why people believed the individualistic strategy for handling COVID-19 would work. She attributes this to a culture of 'bootleg reinforcement', poor health literacy, and a false sense of security tied to material possessions. She critiques the tendency to blame marginalized individuals for their circumstances and discusses the illusion of security through consumption. She contrasts her own preparedness and knowledge with others' ignorance, particularly among right-wing groups, and expresses surprise at the level of ignorance observed.

  • Workforce attrition and hero narrative critique

    The participant discusses the inconceivability of lockdown for many, contrasts her own professional status and risk with that of other essential workers, critiques the 'hero' narrative, and links the lack of fair compensation to workforce attrition.

  • Delayed response and operational challenges

    The participant reflects on the delayed response, noting that authorities failed to act early enough. She describes how, instead of implementing meaningful safety measures, her profession responded by bending rules and spreading staff thin, compromising the system's integrity. She provides examples of operational changes and the resulting negative consequences for patient care and worker safety.

  • Cultural resistance to public health measures

    The participant discusses the structural and cultural differences between the US and other countries regarding enforcement of public health measures, referencing legal limitations and cultural tendencies to resist authority. She notes skepticism about shutting down the economy and the quickness of people to question such measures.

  • Emotional coping through clinical focus

    The participant describes how, due to the challenging nature of the job at the time, she retreated into a focus on clinical topics and accepted being isolated in her clinical interests for an extended period.

  • Early outbreaks shaped awareness of seriousness

    The participant describes how early outbreaks, particularly in congregate care settings, shaped paramedics' awareness of COVID-19's seriousness. She details the emotional toll of the pandemic on work and home life, highlighting demoralization, new caregiving responsibilities, and social isolation. She discusses using the clinical aspects of her job as a coping mechanism.

  • Critique of American exceptionalism and systemic failures

    The participant elaborates on her view that the concept of American exceptionalism is misunderstood and used as a distraction from systemic failures, such as the lack of universal health care despite political majorities.

5 Observations by Product 2

  • The pandemic had a demoralizing effect on frontline workers like paramedics, as they faced challenging work experiences, including increased responsibilities at home, such as teaching children and caring for elderly relatives, alongside their professional duties.
  • The stress of the pandemic led to significant personal challenges, including relationship breakdowns and divorces among frontline workers, highlighting the mental health toll on this group.
  • The participant noted the importance of having a supportive partner to navigate the stress and challenges of the pandemic, which was not the case for many of their colleagues.
  • The participant observed a divide in reactions among coworkers, with some maintaining skepticism about the pandemic, which contributed to a stressful work environment and affected mental health.
  • The lack of clear leadership and planning during the pandemic led individuals to rely on their own perspectives, which often resulted in increased stress and radicalization rather than constructive coping mechanisms.

3 Observations by Product 3

  • Increased Responsibilities and Stress

    • Frontline workers faced heightened stress due to additional responsibilities both at work and home during the pandemic.
    • Frontline workers like paramedics experienced increased responsibilities at home, such as teaching children and caring for elderly relatives, alongside their professional duties.
    • The stress of balancing professional and personal responsibilities led to significant personal challenges, including relationship breakdowns and divorces.

  • Mental Health Toll

    • The pandemic had a profound impact on the mental health of frontline workers, exacerbated by various factors.
    • The mental health toll was evident in the significant personal challenges faced by frontline workers, including relationship breakdowns and divorces.
    • A supportive partner was crucial for navigating the stress and challenges of the pandemic, which many frontline workers lacked.
    • Skepticism about the pandemic among coworkers contributed to a stressful work environment and affected mental health.

  • Leadership and Planning Issues

    • The lack of clear leadership and planning during the pandemic increased stress among frontline workers.
    • The mental health toll was evident in the significant personal challenges faced by frontline workers, including relationship breakdowns and divorces.
    • The absence of clear leadership and planning led individuals to rely on their own perspectives, often resulting in increased stress and radicalization rather than constructive coping mechanisms.

Comparing the Three: A Blind Taste Test

We asked a neutral party-ChatGPT-to review the outputs from all three products. The product names (including Reveal) were removed, and the order was randomized to ensure objectivity.

What follows is ChatGPT's unaltered assessment and comparison of the outputs, including its overall rating.

Criteria Response 1 Response 2 (Reveal) Response 3
Overall Strength β­β­β˜†β˜†β˜† ⭐⭐⭐⭐⭐ (Best) β­β­β˜†β˜†β˜†
Scope Narrow – Focuses on frontline workers (mostly paramedics) Broad – Includes individual, systemic, cultural, and political factors Narrow – Same content as R1, focused on frontline workers
Thematic Organization Weak – Loosely structured around anecdotes Strong – Clearly themed and logically sequenced Moderate – Clear headings, concise themes
Analytical Depth Low – Mostly descriptive and anecdotal High – Deep analysis of societal, political, and structural contributors to mental health Low – Descriptive with minimal interpretation
Critical Perspective Minimal – Notes lack of leadership and workplace stress Strong – Critiques ableism, individualism, American exceptionalism, and systemic failure None – Presents facts without critique
Voice of the Participant Generalized – Participant's unique views are diluted Strong – Preserves participant's unique voice, thoughts, and reflections Generalized – Similar to R1, but more condensed
Cultural & Structural Analysis Absent – Focused on individual experience Present – Links mental health to ideology, public health infrastructure, and political culture Absent – Remains focused on personal stress
Usefulness for In-depth Research Limited – Suitable only for case-specific insight High – Rich source for qualitative and thematic research Moderate – Useful for summary-level reporting
Usefulness for Summary/Reporting Moderate – Requires restructuring for clarity High – Offers insight and thematic structure already built-in High – Clean, concise, and easily scannable
Novel Insights Few – Mostly surface-level observations Many – Includes original, thought-provoking ideas (e.g., "bootleg reinforcement", critique of hero narrative) Few – Largely rephrased content from R1

Give Reveal A Try

Find out if Reveal is the right fit, speak with a member of our team.

Reveal's core capabilities include:

Support in-depth interviews and focus groups
Automatically redact sensitive data (e.g., PHI/PII)
Accurately synthesize research questions
Compare interviews and cohorts
Get high-quality transcriptions
Download audio/video clips
Generate reports with ease
Find key quotes instantly
AI-generate codebook
Test hypotheses

A free trial allows you to try out all the features for up to three interviews.

Start Free Trial Let's Talk
No credit card required